Contacting Player Support at Slotland
Because we understand that an online casino is only as good as the player support that it can provide, here at Slotland, we have worked hard to assemble one of the best teams out there. American players will be able to reach us 24 hours a day via several different methods, and we can assure you that our agents are friendly, courteous, knowledgeable and efficient when it comes to answering your questions and resolving any issue you may have. They've been trained in every aspect of our establishment. Nowhere else will you find agents who are so willing to help you with any problem at all, from start to finish, and then follow up with you to make sure that everything has been resolved to your satisfaction.
If you have a simple question and you need an immediate answer, we ask that you first check out our FAQ page on our website. Here, we've amassed an extensive list of the questions we're asked most frequently in regards to downloading our software, playing games, redeeming bonus offers, processing withdrawal requests and much, much more. If you can't find your answer here, then please don't hesitate to contact us any time, day or night, even on weekends and holidays. We know that everyone's schedules are different and we make sure that our player support agents are always on hand to help you.
There are several different ways that we can be contacted, and we've provided email addresses to specific departments on our website so that you can get a quick, highly personalized answer. In fact, we'll never send you an automatically generated response; you'll always get a reply from a real person as quickly as possible. We have separate addresses for all of the following departments: General Questions, Billing, Technical Support, Mobile Assistance, Affiliate Concerns, Management and Transaction Monitoring. Therefore, no matter what sort of question you have, you can always find the right person to help you. We prefer email communications because it allows us to respond in a more personalized, timely manner without dealing with the wait times associated with telephone and live chat options.